Canon imageRUNNER ADVANCE C9075 PRO/C9065 PRO/C7065/C7055 e-Manual

Print > Setting the Machine (PS/PCL/UFR II Printer) > Printing Problems > Printer Trouble

Printer Trouble

The printer's function does not work.


Cause 1	There is data remaining in the printer's memory. (The Processing/Data indicator is blinking or lit.)

Remedy	Print out the data.

Cause 2	There is a problem with the printer or the software.

Remedy	Look at the message on the display and act accordingly. (See "When a Message Is Displayed.")

Printing stops before the job is complete.


Cause	There is data remaining in the printer's memory. (The Processing/Data indicator is blinking or lit.)

Remedy	Print out the data.

You cannot print a job or store a job.


Cause	The total number of pages in all jobs (maximum capacity is 8,000 pages) or size of the data in the hard disk has exceeded the limit which can be processed.

Remedy 1	Delete other processes, documents, or forms stored in the box, cancel other jobs being processed, or wait until those jobs are finished, then print again.

Remedy 2	Divide the job, then print again.

You cannot store a secured print job.


Cause	The number of secured jobs stored in the machine has exceeded the maximum capacity of 50 jobs, or the total number of pages that are stored or are in jobs has exceeded the limit (8,000 pages).

Remedy	Delete other secured jobs, or wait until those jobs have finished printing, then print again.

The color plate is not aligned. (The paper color is seen on the border due to a misaligned color plate.)



Cause	The settings in Trapping are not specified.
Remedy	Set the settings in Trapping in Advanced Settings in Quality in Printer Driver to [On]. If the paper color of the color plate border is seen, change the trapping width in [Details] to '2' or '3'. If the color of the color plate border is changed, adjust the trapping density in [Details] to '75', '50' or '25'.