Printing Problems

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Nothing prints.

Printout is skewed.

Paper jams occur.

Printout is not clear.

Printout has vertical white streaks.

Nothing prints.

Have you removed the plastic seal from the toner cartridge?

Make sure you remove the seal from the cartridges. (See "Install Toner Cartridge.")

Is the cartridge out of toner?

Replace the toner cartridge. (See "Replacing the Toner Cartridge.")

Printout is skewed.

Is the paper loaded correctly?

Make sure the paper is correctly loaded in the machine. (See "Loading Paper.")

Make sure the paper delivery slot is free of obstructions.

Paper jams occur.

Is the correct type of paper loaded in the machine?

Make sure you load paper that meets the requirements for use. (See "Paper Requirements.")

Printout is not clear.

Is the correct type of paper loaded in the machine?

Make sure you load paper that meets the requirements for use. (See "Paper Requirements.")

Are you printing on the wrong side of the paper?

Some types of paper have a "correct" side for printing. If the printout quality is not as clear as you think it should be, try printing on the other side of the paper.

Printout has vertical white streaks.

Is toner low?

Replace the cartridge. (See "Replacing the Toner Cartridge.")