Troubleshooting > Error Messages > Error Messages <P to Z>
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Error Messages <P to Z>

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PAPER JAM

PLATEN GLASS DIRTY CLEAN PLATEN GLASS

RECEIVED IN MEMORY

START AGAIN

STOP KEY PRESSED PRESS OK KEY

SYSTEM ERROR

TONER LOW PREPARE NEW TONER

TRANSMITTING...

WASTE TONER FULL REPLACE THE DRUM

PAPER JAM

Description

Paper jams have occurred in the machine.

Action

Remove the jammed paper. The cover must be opened and closed to resume the current job.

PLATEN GLASS DIRTY CLEAN PLATEN GLASS

Description

The ADF scanning area on the left side of the platen glass may be dirty.

Action

Clean the ADF scanning area, then press [OK].

RECEIVED IN MEMORY

Description

The machine received the fax/I-fax in memory because paper or toner ran out, paper jams occurred, or incorrect size paper was loaded.

Action

Load the correct size paper in the paper drawer, replace the toner cartridge, or clear the paper jams. For more information, see the following:
"Setting Paper Type and Size,"
"Replacing the Toner Cartridge,"
"Clearing Jams"

START AGAIN

Description1

A transmission error occurred because the line condition was poor.

Action1

Check the line condition, then try again.

Description2

The paper jammed or ran out during printing a report.

Action2

Clear the paper jam, or replenish the paper, then try again.

STOP KEY PRESSED PRESS OK KEY

Description

[Stop] has been pressed while scanning the document using the ADF.

Action

Press [OK], then set the document again.

SYSTEM ERROR

Description

Some kind of error has occurred in the machine.

Action

Turn off the main power switch, wait for more than 10 seconds, then turn it on again. If the message persists, unplug the machine from the power supply and contact your local authorized Canon dealer.

TONER LOW PREPARE NEW TONER

Description

The toner is running low.

Action

Prepare a new toner cartridge.

TRANSMITTING...

Description

During the current transmission, the machine may have tried to send a document identified from the list of documents in memory.

Action

Wait until the transmission from memory is complete.

WASTE TONER FULL REPLACE THE DRUM

Description

The drum unit is filled with waste toner.

Action

Replace the drum unit. (See "Replacing the Drum Unit.")


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