Paper Jams

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When <PAPER JAM> appears on the display, remove jammed paper from inside the machine first, then from the paper drawer if necessary. Check the following if you experience repeated paper jams:

  • Even the edge of the paper stack by a flat surface before loading it in the machine.
  • Check that the paper you are using meets the requirements for use. (See "Print Media.")
  • Make sure you have removed any scraps of paper from inside the machine.

Stack Bypass

Inside the Machine and Paper Drawers