Troubleshooting > Error Messages > Error Messages <A to E>
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Error Messages <A to E>

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ADJUSTING WAITING TO SCAN

AUTO REDIAL

CHANGE PAPERSIZE

CHANGE REG'D SIZE → COMMON SETTINGS

CHECK DOCUMENT

CLOSE COVER FRONT OR LEFT COVER

DATA ERROR

DOCUMENT TOO LONG

DRUM IS NOT SET INSERT THE DRUM

ADJUSTING WAITING TO SCAN

Description

The machine is not ready for scanning.

Action

Wait until the machine is ready.

AUTO REDIAL

Description

This message appears when the recipient is engaged in direct sending and the job is waiting.

Action

Disappears when the transmission restarts.

CHANGE PAPERSIZE

Description

The size of the paper in the paper drawer or stack bypass is different from that of the paper specified in <REG. PAPER SIZE> or <BYPASS STD SET> in the <COMMON SETTINGS> menu.

Action1

Load the paper of the size shown on the display.

Action2

If you are trying to print a report or list, set the paper size to <LTR> or <LGL>, then load paper of the same size.

CHANGE REG'D SIZE → COMMON SETTINGS

Description1

The size of the paper in the paper drawer or stack bypass is different from that of the paper specified in <REG. PAPER SIZE> or <BYPASS STD SET> in the <COMMON SETTINGS> menu.

Action1

Change the paper size setting.

Description2

The paper ran out during the print job.

Action2

Load paper in the paper drawer or stack bypass.

CHECK DOCUMENT

Description

A document jam may have occurred in the ADF.

Action

Remove the jammed document.

CLOSE COVER FRONT OR LEFT COVER

Description

A cover is open.

Action

Close the cover shown on the lower line of the display.

DATA ERROR

Description

The machine may have trouble.

Action

Contact your local authorized Canon dealer.

DOCUMENT TOO LONG

Description

The document fed from the ADF is longer than 24 7/8" (630 mm), or is not feeding correctly.

Action1

Scan the document on the platen glass.

Action2

Reduce the length of the document to within 24 7/8" (630 mm), then try again.

DRUM IS NOT SET INSERT THE DRUM

Description

A drum unit is not installed or not installed correctly.

Action

Install the drum unit correctly.


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